FAQs

faq
Menene farashin ku?

Farashin ya dogara da kayan, siffar da abin da kayan ado, siffar musamman za ta kara yawan farashin sarrafawa, tsarin layi na yau da kullum ya fi dacewa da farashi, za mu samar da mafi kyawun farashi wanda ya dace da bukatun ku bisa ga bukatun ku.

Kuna da mafi ƙarancin oda?

Bamboo collections, minimum quantities will be 2000pcs of each, for PLA collections, minimum quantities will be 12000pcs of each, if you have special request looking in smaller quantities, please contact anna.kat@sustainable-bamboo.com

Za ku iya ba da takaddun da suka dace?

Ee, za mu samar da daftari, Lissafin tattarawa, Lissafin Jirgin Sama, Rahoton gwaji (na ciki) azaman takardu na yau da kullun, Ƙasar asali, COC (takaddun shaida) GSP (Takaddar Asalin), MSDS, Taimakon takaddun shaida na son rai don (Ecocert, Cosmos, BDIH, Vegan da dai sauransu) za a sami ƙarin takaddun da aka tambaya.

Menene matsakaicin lokacin jagora?

Don samfurori, lokacin jagoran shine game da kwanaki 7-10.Don samar da taro, lokacin jagorar shine kwanaki 45-60 bayan karɓar biyan kuɗin ajiya.Lokutan jagora suna yin tasiri lokacin da (1) muka karɓi ajiyar ku, kuma (2) mun sami samfuran amincewar ku na ƙarshe.Idan lokutan jagoranmu ba su yi aiki tare da ranar ƙarshe ba, da fatan za a bi ka'idodin ku tare da sashin tallace-tallace na mu.A kowane hali za mu yi ƙoƙari mu biya bukatun ku.

Wadanne irin hanyoyin biyan kudi kuke karba?

You can make the payment to our bank account,  regularly we do 50% deposit, 50% balance before delivery. If for special required, please reach to anna.kat@sustainable-bamboo.com.

Menene garantin samfur?

Muna ba da garantin kayanmu da ayyukanmu.Don tabbatar da gwajin ƙwararrun mu da sarrafa sarrafa samarwa, Muna kuma ba da ƙungiyar sabis na bayan-tallace-tallace don saka idanu kan yanayin tallace-tallace na samfuran don ba da garantin sabis ɗinku mara wahala daga farkon haɗin gwiwarmu zuwa samfuran' bayan-tallace-tallace. .

Kuna ba da garantin isar da samfuran lafiya da aminci?

Ee, koyaushe muna amfani da palette ɗin shiryawa na musamman don ɗaukar kowane salon samfuran mu, tabbatar da cewa suna cikin marufi aminci.Har ila yau, muna amfani da kwandon zafin jiki akai-akai don wasu samfurori na musamman kamar PLA don tabbatar da cewa suna kiyaye inganci mai kyau bayan sufuri na lokaci mai tsawo. Don kayan aiki, muna amfani da abokin tarayya mai garantin shekaru masu yawa, idan kuna da wanda aka zaɓa, muna jin daɗin sarrafa umarnin ku.